Sales Etiquette

There are certain things that the public should expect when dealing with sales people. Perhaps I am old school however here’s what I think.
When you are the client and you go out to eat or have a drink the sales person should pick up the check. Now I do have clients who insist on buying me the meal. It’s a dance and we both appreciate each other.
A sales person should dress professionally. Flip flops and baggy shorts are ok for the buyer however not for the sales person. Dress for success, dress the part is important in creating a good first impression. Most of us would have a hard time if the auto mechanic was wearing a tuxedo.
A sales person should be on time. Sounds simple however you would be surprised.
A sales person should be courteous. Yes, please and thank you. Really shouldn’t we all do this?
When a business person answers their phone or when they are initiating a call they should identify themselves. Not just hello and leave us guessing if we got the right person. Or who is this calling me.
A note about cell phones and texting. When you are with a sales person they should be with you. They should not be on their phones unless it is about you and they are trying to get an answer for you.
A sales person should be prepared when they meet you. They should not be winging it.
They should have time for you. They should answer your questions and help you understand the process. Not just make the sale.
Traditions such as these are guidelines we should follow. Not rules set in stone. I think good etiquette is always in style. I happened to watch the movie Kingsman this last week. The quote I loved best “manners maketh man”. All the Best Richie Rich

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